Privacy Policy
Last updated May 12, 2026
Data we process
UptimePad stores account details, organization membership, monitor configuration, check results, incidents, notification settings, API keys, audit logs, and billing state.
How data is used
We use this data to run checks, send alerts, generate status pages, secure accounts, process billing, and improve reliability. We do not sell customer monitor data.
Retention and deletion
Retention depends on your plan and product settings. You can delete monitors, notification channels, API keys, and account data from the dashboard.
Operational monitoring data
Check results can include status codes, response timing, SSL certificate details, DNS records, incident timestamps, linked server health snapshots, and alert delivery state. We use that data to run monitoring, show history, diagnose incidents, and enforce plan limits.
Analytics and product improvement
Marketing pages and the dashboard may collect anonymous usage analytics, consent state, referral source, browser metadata, and product events. These signals help us find broken flows, measure onboarding, and decide which monitoring features need clearer documentation.
Access and vendors
Access is limited to people and vendors needed to operate the service, process billing, deliver notifications, store logs, and investigate reliability or abuse issues. Payment details are handled by Paddle, not stored directly in UptimePad.
Contact
Privacy questions can be sent through the support flow.